Privacy Policy
Narayan Production – Policies and Terms
At Narayan Production, we are committed to providing exceptional wedding videography services, capturing your special day with professionalism and creativity. To ensure clarity and mutual understanding, we have outlined the following policies and terms for our services:
1. Booking and Payment Terms
- Booking Fee: A non-refundable deposit of 30% of the total package cost is required to secure your wedding date. This fee confirms our availability and dedication to your event.
- Remaining Balance: The remaining 40% amount has to be deposit upto 10 days prior wedding date. The remaining 30% amount has to be deposit within 20 days of the wedding date. Payment can be made through cash, debit card, credit card, UPI etc.
- Late Payments: Payments not received by the due date will incur a 10% late fee Or Services may be postponed.
2. Cancellations and Rescheduling
- Client-Initiated Cancellations: If the client cancels the service, the Booking Fee is non-refundable. Cancellations within 5 days of the wedding will require 20% of the total package to be paid.
- Rescheduling: We understand that plans may change. If you need to reschedule, we will accommodate a new date if available. Please inform us at least 20 days in advance.
3. Videography Services
- Coverage Time: The contracted videography coverage begins at the agreed-upon start time. Overtime fees apply if services exceed the contracted hours.
- Final Product: We offer Full Wedding Video & Karizma Album. Final delivery will be made in Pendrive and Album within 3-4 weeks of the wedding date.
- Client Preferences: We welcome specific requests regarding style, key moments, and special elements you’d like captured. Please inform us in advance.
4. Editing and Revisions
- Editing Timeline: Initial edits will be delivered within 2-3 weeks after the wedding. Clients are entitled to 1 rounds of revisions.
- Additional Revisions: Additional revisions beyond the allocated rounds may incur extra fees.
- Creative Discretion: Narayan Production reserves the right to use creative discretion when editing, based on the lighting, sound, and other environmental factors on the wedding day.
5. Copyright and Usage
- Client Use: Clients receive personal usage rights for their wedding video. This includes sharing on social media, with family, and personal viewing.
- Narayan Production Use: Narayan Production retains the right to use footage and stills for promotional purposes, including our portfolio, social media, and website. If you prefer your video not be shared, please inform us in writing prior to the event.
6. Liability
- Equipment Failure: While we take every precaution to ensure smooth coverage, in the unlikely event of equipment failure or unforeseen circumstances beyond our control, we will offer a partial refund or alternative compensation.
- Guest Interference: Narayan Production is not responsible for compromised coverage due to interference by guests or external factors (lighting, sound system issues, etc.).
7. Travel and Accommodations
- Travel Costs: Travel within 2KM of location is included in the package. For locations beyond this, additional travel costs will apply.
- Accommodation: If the wedding is held in a location that requires overnight stay, accommodation arrangements will be the responsibility of the client.
8. Force Majeure
In the case of unforeseen circumstances such as natural disasters, severe illness, or other events outside of our control that prevent Narayan Production from fulfilling the contract, we will work to provide a substitute videographer or offer a full refund of all payments made.
9. Health and Safety
Narayan Production complies with all health and safety regulations, including any COVID-19 related protocols. Clients are responsible for ensuring that all venues are compliant with local safety guidelines.
For any questions or concerns regarding our policies, feel free to contact us at “Support@narayanproduction.in”. We look forward to capturing your beautiful moments!